Housing Stabilization Case Manager
The Housing Stabilization Case Manager will work directly with individuals and families within Rhode Island’s Coordinated Entry System who are experiencing homelessness by providing short-term, solutions-focused crisis intervention and resources to participants who are not eligible for homeless system resources or for whom no resources are currently available. Duties and Responsibilities: Advocate for the mission of the organization and promote the vision and direction of the agency's values. Deliver services with safety, respect, and effectiveness. Follow all policies and procedures of the organization. Utilize diversion skills to help those at risk of homelessness to identify immediate alternate housing arrangements, connecting them with needed resources, and identifying strengths and personal resources. Assist clients with housing needs that will include evictions, landlord negotiations, and access to community resources as needed. Maintain contact with Coordinated Entry clients on a scheduled basis, appropriate to their prioritized status and needs. Make referrals to supportive services in our community as appropriate and support client in navigating this process. Perform data entry by collecting assessment data and records to ensure all clients are tracked and that services and measurable outcomes are identified and documented in a timely manner. Has operational understanding and effective collaborative relationships with other community resources. Assess personal safety in each interaction and undertake due diligence in maintaining personal safety with homeless households that may be experiencing an adverse life circumstance, trauma, and/or exceptional emotional response to homelessness or risk of homelessness. Participate in ensuring confidentiality of service user assessment information related to all relevant legislation. Perform other duties as assigned. Core Competencies: Must be able to work effectively with individuals from various socio-economic, ethnic, and cultural backgrounds as well as populations that have experienced vulnerability, trauma, incarceration, substance use, developmental delays, compromised mental wellness, brain injuries, literacy and numeracy issues, and/or other conditions or situations that have impacted housing stability. Must be solution-focused, exercise a wide degree of independent judgement, decision, and action on an ongoing basis. Ability to maintain confidentiality in all aspects of the work environment. Qualifications and Experience: Bachelor's degree or certification/license in a social services/human services field. At least 18 months experience in the human services field, such as advocacy or case management. Ability to work in a fast-paced environment. Must work well under pressure, be flexible, and able to multi-task. Knowledge of social casework principals, practices and techniques, and the ability to apply these effectively. Excellent oral and written communication skills. Computer skills and data entry required. The Blackstone Valley Advocacy Center is an Equal Opportunity Employer. The organization does not discriminate against a volunteer, an employee, or applicant for employment of conditions or opportunities for employment based on race, color, religion, gender, sexual orientation, gender identity or expression, disability, age or country of ancestral origin.