The Blackstone Valley Advocacy Center is a non-profit organization providing comprehensive services to victims of domestic and sexual assault. Job Summary: The Bilingual Office Manager will be the first point of contact for any client or professional seeking information and referrals at our Providence Drop-In Center. This person will be friendly, familiar with community resources, and welcoming to all who seek services through our agency. Principal Duties and Responsibilities: - Full-time position; Tuesday through Saturday from 10 a.m. to 6 p.m.; - Assist clients with crime victim compensation applications; - Provide information on support services and residential options for victims; - Referrals to domestic violence and sexual assault case management and advocacy programs; - Maintain support service referrals to community resources; - Answer incoming calls to the center and manage the front desk and reception areas; - Maintain program information to partnering agencies; - Develop and maintain a comprehensive binder of community resources; - Maintain postings of information to our clients about community events; - Maintain this date in the EmpowerDB system and provide reports as requested; ans - Maintain a professional demeanor and appearance at all times. Skills and Abilities Required: - A comprehensive knowledge of community resources; - Bilingual fluent in English/Spanish; - Bachelor’s degree in a related field is preferred; and - A minimum of three professional references must be provided with a resume and cover letter. This job description is intended to describe the general nature and level of work performed; the Principal Duties and Responsibilities are a representative, but not exhaustive, list of duties performed. The Blackstone Valley Advocacy Center is an Equal Opportunity Employer. The organization does not discriminate against a volunteer, an employee, or applicant for employment of conditions or opportunities for employment based on race, color, religion, gender, sexual orientation, gender identity or expression, disability, age or country of ancestral origin. Benefits: · 401(k) · Dental insurance · Health insurance · Vision insurance · Life insurance · Paid time off Job Type: Full-time Salary: Based on experience

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