Bilingual Office Manager
The Blackstone Valley Advocacy Center is a non-profit organization providing comprehensive services to victims of domestic and sexual assault.
Job Summary:
The Bilingual Office Manager will be the first point of contact for any client or professional seeking information and referrals at our Providence Drop-In Center. This person will be friendly, familiar with community resources, and welcoming to all who seek services through our agency.
Principal Duties and Responsibilities:
- Full-time position; Tuesday through Saturday from 10 a.m. to 6 p.m.;
- Assist clients with crime victim compensation applications;
- Provide information on support services and residential options for victims;
- Referrals to domestic violence and sexual assault case management and advocacy programs;
- Maintain support service referrals to community resources;
- Answer incoming calls to the center and manage the front desk and reception areas;
- Maintain program information to partnering agencies;
- Develop and maintain a comprehensive binder of community resources;
- Maintain postings of information to our clients about community events;
- Maintain this date in the EmpowerDB system and provide reports as requested; ans
- Maintain a professional demeanor and appearance at all times.
Skills and Abilities Required:
- A comprehensive knowledge of community resources;
- Bilingual fluent in English/Spanish;
- Bachelor’s degree in a related field is preferred; and
- A minimum of three professional references must be provided with a resume and cover letter.
This job description is intended to describe the general nature and level of work performed; the Principal Duties and Responsibilities are a representative, but not exhaustive, list of duties performed.
The Blackstone Valley Advocacy Center is an Equal Opportunity Employer. The organization does not discriminate against a volunteer, an employee, or applicant for employment of conditions or opportunities for employment based on race, color, religion, gender, sexual orientation, gender identity or expression, disability, age or country of ancestral origin.
Benefits:
· 401(k)
· Dental insurance
· Health insurance
· Vision insurance
· Life insurance
· Paid time off
Job Type: Full-time
Salary: Based on experience
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Email: info@bvadvocacycenter.org
24-Hour Hotline: 1-800-494-8100