The Blackstone Valley Advocacy Center is a non-profit organization providing comprehensive services to victims of domestic violence and sexual assault.
The Bilingual Office Manager will be the first point of contact for any client or professional seeking information and referrals at our Providence Drop-In Center. This person will be friendly, familiar with community resources, and welcoming to all who seek services through our agency.
Principal Duties and Responsibilities:
- Full-time position; Tuesday through Saturday from 10 a.m. to 6 p.m.;
- Assist clients with crime victim compensation applications;
- Provide information on support services and residential options for victims;
- Referrals to domestic violence and sexual assault case management and advocacy programs;
- Maintain support service referrals to community resources;
- Answer incoming calls to the center and manage the front desk and reception areas;
- Maintain program information to partnering agencies;
- Develop and maintain a comprehensive binder of community resources;
- Maintain postings of information to our clients about community events;
- Maintain this date in the EmpowerDB system and provide reports as requested; ans
- Maintain a professional demeanor and appearance at all times.
Skills and Abilities Required:
- A comprehensive knowledge of community resources;
- Bilingual fluent in English/Spanish;
- Bachelor’s degree in a related field is preferred; and
- A minimum of three professional references must be provided with a resume and cover letter.
This job description is intended to describe the general nature and level of work performed; the Principal Duties and Responsibilities are a representative, but not exhaustive, list of duties performed.
The Blackstone Valley Advocacy Center is an Equal Opportunity Employer. The organization does not discriminate against a volunteer, an employee, or applicant for employment of conditions or opportunities for employment based on race, color, religion, gender, sexual orientation, gender identity or expression, disability, age or country of ancestral origin.
- 401(k) matching
- Dental insurance
- Health insurance
- Vision insurance
- Life insurance
- Paid time off
Job Type: Full-time
Salary: $18 per hour/$35,100