Bilingual Office Manager

The Blackstone Valley Advocacy Center is a non-profit organization providing comprehensive services to victims of domestic violence and sexual assault.

Job Summary:

The Bilingual Office Manager will be the first point of contact for any client or professional seeking information and referrals at our Providence Drop-In Center. This person will be friendly, familiar with community resources, and welcoming to all who seek services through our agency.

Principal Duties and Responsibilities:

  • Full-time position; Tuesday through Saturday from 10 a.m. to 6 p.m.;
  • Assist clients with crime victim compensation applications;
  • Provide information on support services and residential options for victims;
  • Referrals to domestic violence and sexual assault case management and advocacy programs;
  • Maintain support service referrals to community resources;
  • Answer incoming calls to the center and manage the front desk and reception areas;
  • Maintain program information to partnering agencies;
  • Develop and maintain a comprehensive binder of community resources;
  • Maintain postings of information to our clients about community events;
  • Maintain this date in the EmpowerDB system and provide reports as requested; ans
  • Maintain a professional demeanor and appearance at all times.

Skills and Abilities Required:

  • A comprehensive knowledge of community resources;
  • Bilingual fluent in English/Spanish;
  • Bachelor’s degree in a related field is preferred; and
  • A minimum of three professional references must be provided with a resume and cover letter.

This job description is intended to describe the general nature and level of work performed; the Principal Duties and Responsibilities are a representative, but not exhaustive, list of duties performed.

The Blackstone Valley Advocacy Center is an Equal Opportunity Employer. The organization does not discriminate against a volunteer, an employee, or applicant for employment of conditions or opportunities for employment based on race, color, religion, gender, sexual orientation, gender identity or expression, disability, age or country of ancestral origin.


  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Vision insurance
  • Life insurance
  • Paid time off

Job Type: Full-time

Salary: $18 per hour/$35,100

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